Things to know

What can you book an appointment for online?
You can book an online appointment for an HIV/STI check, HIV history check, PrEP history check and vaccinations, and then you don’t have to wait long if there is a lot of traffic. There may be waiting times despite an appointment, but the appointments help us as a Corona protection measure not to have too many people in the waiting room at the same time. If you would like to remain anonymous, please call us to make an appointment or enter Anonymous in your first and last name.

Do you have symptoms or would you like an appointment with our doctors?
If you have symptoms or would like an appointment with our doctors, please call us on +41 44 455 59 10.

Have you had a risk contact?
After a risk contact, you can come in at any time during opening hours as a walk-in. You do not need an appointment.

Please cancel appointments in good time:

Online appointments: Please cancel your online appointment if you are unable to keep it. This will free up your appointment slot for other clients. You will find the cancellation link in the confirmation email.

Appointments with doctors and psychologists: Appointments that are cancelled less than 24 hours in advance or are not kept will be charged. Please call or email us in good time. Thank you.