Waiting for your results to come in is stressful. That’s why we’ve sped up the process so you don’t have to wait as long for your results. That’s why we’ve speeded up the process so you don’t have to wait as long for your results. For the following analyses, you can now view your results online as soon as they come fresh from the lab: HIV, syphilis, chlamydia, gonococcus, hepatitis C, liver values and kidney values. The online results are therefore available for the STI Check, the STI Check Plus and the PrEP history.
How’s it going?
A text message with a personalised link will be sent directly to your smartphone. Gleichzeitig erhältst du vom Berater einen Zugangscode. Mit diesen beiden Sicherheitselementen, die hohen Sicherheitsansprüchen genügen, kannst du dich dann online einloggen.
After logging in, you will see your results as soon as they are evaluated. Some results are evaluated faster than others, we show them continuously. You can log in at any time and several times. As soon as all results are available, you will also be informed by SMS.
What do the colours mean?
Green: Everything is OK, your value is negative and/or within the normal range..
Orange: Your value is outside the normal range. We have sent you further information via SMS or e-mail. Please check your inboxes.
Red: Your result is positive or outside the normal range and you need an appointment. You can book the appointment directly online.
Grey: The analysis has not yet been evaluated.
I have lost my code
Please call us or send an email to email@example.com so that we can send you a new code after authentication.
I have lost my SMS link
Please call us or send an email to firstname.lastname@example.org so that we can send you a new link after authentication.
Not all analyses have been evaluated
It can take up to three working days until all analyses have been evaluated. Please contact us only after the three working days have elapsed.
How are the results evaluated?
All results that are within the normal range are technically validated. All results that lie outside the normal range are additionally validated by our doctors. In addition, all results are validated again by our medical staff.
I have a problem not listed here
Please write to us at email@example.com and we will be happy to help you.